| Overall, on a scale of 1 - 10, please rate how well the training met your expectations (10 being “fully met or exceeded my expectations,” 1 being “a complete disappointment”): | |
|---|---|
| 9 | |
| Please compare your team’s effectiveness at converting new business before the training versus what you now expect it to become after the training (10 being “very effective,” 1 being “completely ineffective”): | |
| 5 | |
| What did you find to be of most value to you? | |
| - Discussion amongst our team (especially with leadership) around our current processes & strategy (or lack thereof) as compared to the Mirren materials - Emphasis on process, preparation, and client empathy vs. capabilities selling - P2P, KPI/challenges/solutions, and other exercises we did as a team | |
| Is there anything you would change about the training? | |
| No | |
| Do you have any comments regarding the effectiveness of the Mirren instructor(s)? | |
| I felt both were effective and engaging for the entirety of the sessions and did a great job of handling objections & skepticism from our leadership. It did feel that our space/structure (experiential + creator of our own consumer-facing brands) was something they had not worked with much in the past (e.g. I noticed a lot of PR agency examples used in place of experiential). | |
| Would you consider working with Mirren again? | |
| Yes | |
| We appreciate your feedback and insight, any final comments for us? | |
| Nope | |
| Occasionally, agencies looking at our training services will ask for comments or feedback from our current clients. Would you have any advice for agencies thinking about our training services? Please add your name and title if you’re okay with us quoting you (optional). | |
| I think it's very good for organizations that don't have a solid process and less experienced sellers. our team came away with a lot of energy. | |