| What is the total number of employees at your office and nationally? How has this changed over the last 2 years? | |
|---|---|
| Carrie Biondi - VP Business Development & Client Service | 74 - it has fluctuated around this number for the last 8 or so years. |
| What are the total revenues for your office (substitute & indicate billings if this is the only available number): | |
| Carrie Biondi - VP Business Development & Client Service | $8 million |
| List your clients for the past 2 years (grouped by industry category, indicate past/current client). Cut and paste from another document if this helps. | |
| Carrie Biondi - VP Business Development & Client Service | TOURISM/HOSPITALITY South Dakota Tourism South Dakota communities/DMOs Rapid City Airport Liv Hospitality TTRA HEALTH & WELLNESS Sanford Health Profile Everist Health USA Triathlon Axonics Regional Health - Rapid City Christus Health (Past) RETAIL Scheels Lewis Drug Greenburg's Jewelry (past) FOOD Taco John's Pizza Ranch Dakota Seafood Hu Hot (past) Cherry Berry (past) HIGHER EDUCATION Dakota State University University of South Dakota St. Luke's College Normandale Community College (past) PUBLIC & PRIVATE SERVICE Midco SD Office of Highway Safety SD Lottery First Premier Bank POLITICAL Various Republican candidates over the years (Senate, Gubernatorial, PUC, etc.0 |
| Bullet point the services you offer your clients: | |
| Carrie Biondi - VP Business Development & Client Service | -Insights & Strategy -Creative Concepting & Content -Design -Media -Digital Marketing -Web Design & Development -Public Relations/Event Planning |
| What percent of new revenue comes from the following sources: | |
| Carrie Biondi - VP Business Development & Client Service | 71-80% |
| Expanding on your answer above, how has most new business come in? | |
| Carrie Biondi - VP Business Development & Client Service | Competitive RFPs, prospecting/networking, and leads from other partners/vendors who recommend us. |
| Have you done any outbound business development over the last 2 years? If so, please explain. | |
| Carrie Biondi - VP Business Development & Client Service | Yes. Industry based emails, direct mail pieces, "ping" packages to new CMOs, white papers on our website, specific ping strategies where we'll target a lead with facebook, linkedin, twitter messages, etc. |
| Do you use any project management / account management software to help manage your accounts and any production / billing? | |
| Carrie Biondi - VP Business Development & Client Service | Mavenlink Netsuite Google Docs - GP Tracker |
| Do you use any CRM, marketing or project management software for any of your new business activities? | |
| Carrie Biondi - VP Business Development & Client Service | Sharpspring |
| How aligned and focused would you say your management team is as it relates to organic growth and new business? | |
| Carrie Biondi - VP Business Development & Client Service | 5/10 (some are very on board. Others are not at all) |
| How often do you submit a strategy/execution recommendation with no in-person presentation? | |
| Carrie Biondi - VP Business Development & Client Service | 25% |
| What Research and Strategic resources are available to your account teams? For example, do you have Strategic/Account Planning or do you subscribe to any research services? | |
| Carrie Biondi - VP Business Development & Client Service | We heavily rely on our Consumer Insights team. The subscribe to a number of services like GfK MRI, Nielsen, etc. |
| What do you see as the single biggest challenge for your teams as it relates to Organic Growth? | |
| Carrie Biondi - VP Business Development & Client Service | Time. Making time to think big picture and get out of the day to day. It's the pro and con of our teams. Someone or a few people have to be thinking larger than the day to day tasks at hand. Some teams are really great at this and we have one or two teams that really struggle. |
| What do you see as the biggest opportunity for your teams as it relates to Organic Growth? | |
| Carrie Biondi - VP Business Development & Client Service | Strategy. When we put the right team together, we kill pitch presentations. We need to do this from an organic growth/BBI perspective and our current clients will spend more/do more with us. It's a no brainer, but it will take retraining some of our staff. We have great clients with major opportunities. |