| What is your name? | |
|---|---|
| Bram Hechtkopf | |
| What is the total number of employees at your office? | |
| Headcount is 150+ | |
| What is the total number of employees in the U.S.? | |
| same as above | |
| What are the total revenues for your office (substitute & indicate billings if this is the only available number): | |
| 18M | |
| What percent of new revenue comes from the following sources: | |
| 70-80% | |
| List the clients the firm has worked for (grouped by industry category, and also indicate past/current client). Cut and paste from another document if this helps. | |
| Current clients: AMC Entertainment Avery Dennison Bank of America BJ’s Restaurant Fairpoint Communications Frontier Communications Grohe Hawaiian Airlines KForce Lodgenet Interactive RBC Caribbean Royal Bank of Canada RBTT Sea World Busch Gardens Sweat Equity Network TGI Fridays TracFone Wireless Verizon Communications Sample of past clients: Comcast Time Warner Flagstar Bank MBNA Barnes & Noble Samsung Aerial Communications Cellular One Advanta American General Finance CBS Sports Lucasfilm Melitta AAA MXT Card Services Northern Reflections | |
| Bullet point the services you offer your clients: | |
| LOYALTY STRATEGY Loyalty consulting Program design Data analytics Brand strategy, planning & communications Creative agency services LOYALTY TECHNOLOGY Loyalty platform and points engine Web site development Surveys and auctions Campaign management On-demand reporting PROGRAM MANAGEMENT Client services Operations Partnership marketing Rewards and fulfillment Customer support | |
| What outbound business development have you done over the past 2 years? | |
| What are the top 4 sources that most contribute to generating new business? | |
| How many people are regularly involved in your new business pitches and RFPs? (also list names/titles) | |
| How many competitive pitches/RFPs will you enter this year? | |
| 30+ | |
| Of those, what percentage do you expect to win? | |
| 10-20% | |
| How many competitive pitches/RFPs did you enter last year? | |
| 21-30 | |
| Of those, what percentage did you win? | |
| 10-20% | |
| What percentage of your competitive pitches/RFPs involve a credentials presentation that is separate from a final strategic/creative presentation (vs. one combined credentials/final presentation session)? | |
| 50% | |
| How often do you submit a strategic/creative recommendation with no in-person presentation? | |
| 25% | |
| On the smaller half of your pitches, how much do you typically spend on each (out of pocket on average)? | |
| $5,000-$10,000 | |
| On the larger half of your pitches, how much did you typically spend on each (out of pocket on average)? | |
| $30,000-$50,000 | |