Management / New Business Lead Discovery Questionnaire

What are the total revenues for your office (substitute & indicate billings if this is the only available number):
Gwen Deverell/Mark Attard - VP/President $11,000,000
What is the total number of employees at your office and nationally? How has this changed over the last 2 years?
Gwen Deverell/Mark Attard - VP/President 47
List your clients for the past 2 years (grouped by industry category, indicate past/current client). Cut and paste from another document if this helps.
Gwen Deverell/Mark Attard - VP/President Tinancial Services: BMO Financial (U.S. + Canada) - 7 years total (current) CPPIB - 4 years (current) Manufacturing: Magna International 25 years (current) Celestica 4 years (current) BRP 2 years Pharma: Bayer 1 year (current) Telecom: U.S. Celluar 1 year (current) TELUS 1 year (past) Professional Services: CGI 2 years (past)
Bullet point the services you offer your clients:
Gwen Deverell/Mark Attard - VP/President Internal communications strategy (change communication, transformation, leadership comms, internal comms audits) internal communication planning & measurment video live event - internal audiences - meetings, launches digital - intranet, internal social media
What percent of new revenue comes from the following sources:
Gwen Deverell/Mark Attard - VP/President 11-20%
Expanding on your answer above, how has most new business come in?
Gwen Deverell/Mark Attard - VP/President Clients transitioning to different companies Referrals warm outreach via existing network cold outreach
Have you done any outbound business development over the last 2 years? If so, please explain.
Gwen Deverell/Mark Attard - VP/President Yes - over the past 9 months we have had a concerted effort leveraging Linked In to generate both warm and cold leads. cold leads have included direct email outreach specifically targeted at CHROs, CIOs, Change & Transformation leaders. This outreach had limited success however leveraging our personal networks has been more successful.
Do you use any CRM, marketing or project management software for any of your new business activities?
Gwen Deverell/Mark Attard - VP/President yes, WorkBook (also serves as our Enterprise Software and includes integrated CRM which is limited), Linked In and Linked In Sales Navigator.
How many people are regularly involved in your new business competitive reviews/RFPs? (also list names/titles)
Gwen Deverell/Mark Attard - VP/President
How aligned would you say your management / new business team is as it relates to a new business approach?
Gwen Deverell/Mark Attard - VP/President we are very aligned on our current approach
How many Competitive Reviews/RFPs will you enter this year?
Gwen Deverell/Mark Attard - VP/President 5-7
Of those, what percentage do you expect to win?
Gwen Deverell/Mark Attard - VP/President 50-60%
How many Competitive Reviews/RFPs did you enter last year?
Gwen Deverell/Mark Attard - VP/President 4
Of those, what percentage did you win?
Gwen Deverell/Mark Attard - VP/President 20-30%
How often do you submit a strategy/execution recommendation with no in-person presentation?
Gwen Deverell/Mark Attard - VP/President 25%
On the smaller half of your Competitive Reviews/RFPs, how much do you typically spend on each (out of pocket on average)?
Gwen Deverell/Mark Attard - VP/President $5,000-$10,000
On the larger half of your Competitive Reviews/RFPs, how much did you typically spend on each (out of pocket on average)?
Gwen Deverell/Mark Attard - VP/President $30,000-$50,000