New Business Training - Digitas Health - NB Lead Questionnaire

What is the total number of employees at your office and nationally? How has this changed over the last 2 years?
Tanya Shepley SVP, General Manager DH SF - 15
Alex Tamayo SVP Media 150+
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 80 employees at Evolvr, slight decrease over past two years, can't speak for Publicis Healthcare Group.
Brendan Gallagher, EVP Connected Health Innovation 450 in office, 600+ nationally
Kate Edmonds, SVP, Group Account Director 400--we have grown 20%
List your clients for the past 3 years (grouped by industry category, indicate past/current client). Cut and paste from another document if this helps.
Tanya Shepley SVP, General Manager Gilead Abbott - Vascular & Diabetes Amgen Omeros
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency Mylan Labs - Pharmaceutical brand marketing, Corporate brand marketing, Employer brand marketing Thorne Research - Nutritional Supplements Medgenics - Corporate branding
Brendan Gallagher, EVP Connected Health Innovation Lots of pharma. I'm sure someone from Biz Dev has the list.
Kate Edmonds, SVP, Group Account Director AbbVie: AndroGel AOR CREON AOR veliparib AOR Humira digital Humira PS AOR
Bullet point the services you offer your clients:
Tanya Shepley SVP, General Manager DTP AOR HCP Digital
Alex Tamayo SVP Media Creative AOR Full Service AOR Digital AOR Social AOR Digital project
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency - Drug and device brand positioning - Consumer brand campaigns across all media - Healthcare professional campaigns across all media - Market shaping campaigns - Social media campaigns - Brand identity - Customer relationship management programs - App development - Digital media (websites, digital advertising campaigns) -Search Engine Marketing and Optimization - Integrated Media Planning and Buying - Analytics, Metrics and Performance Management
Brendan Gallagher, EVP Connected Health Innovation Mobile, social, technology, partnerships, and media
Kate Edmonds, SVP, Group Account Director Brand development: positioning, messaging, character, creative strategy, Creative: campaign development and fully integrated, cross-channel execution CRM: behavioral design, CRM strategy and cross channel execution
What percent of new revenue comes from the following sources:
Tanya Shepley SVP, General Manager 91-100%
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 81-90%
Brendan Gallagher, EVP Connected Health Innovation 21-30%
Kate Edmonds, SVP, Group Account Director 51-60%
Expanding on your answer above, how has most new business come in?
Tanya Shepley SVP, General Manager Organic opportunities within existing client relationships
Alex Tamayo SVP Media RFPs
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency Largely through referrals
Brendan Gallagher, EVP Connected Health Innovation Relationships and pitches
Kate Edmonds, SVP, Group Account Director pitches and organic growth
Have you done any outbound business development over the last 2 years? If so, please explain.
Tanya Shepley SVP, General Manager Minimal responding to RFPs
Alex Tamayo SVP Media NA
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency We launched this agency 18 months ago, spinning off from a bigger agency. Our first year was spent largely servicing one $20 million client and developing necessities for agency brand identity. We have spent the 10 months of this year developing the outbound tools we would need to market the agency.
Brendan Gallagher, EVP Connected Health Innovation Not sure what this means.
Kate Edmonds, SVP, Group Account Director Through the Digitas Health new business process.
Do you use any CRM, marketing or project management software for any of your new business activities?
Tanya Shepley SVP, General Manager No
Alex Tamayo SVP Media NA
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency Not aware of any.
Brendan Gallagher, EVP Connected Health Innovation Salesforce and thought leadership publishing
How many people are regularly involved in your new business competitive reviews/RFPs? (also list names/titles)
Tanya Shepley SVP, General Manager
Alex Tamayo SVP Media 10
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency
Brendan Gallagher, EVP Connected Health Innovation
Kate Edmonds, SVP, Group Account Director
How many Competitive Reviews/RFPs will you enter this year?
Tanya Shepley SVP, General Manager 1
Alex Tamayo SVP Media 16-20
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 8-10
Brendan Gallagher, EVP Connected Health Innovation 21-30
Kate Edmonds, SVP, Group Account Director 2
How many Competitive Reviews/RFPs did you enter last year?
Tanya Shepley SVP, General Manager 2
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 4
Brendan Gallagher, EVP Connected Health Innovation 21-30
Kate Edmonds, SVP, Group Account Director 5-7
Of those, what percentage did you win?
Tanya Shepley SVP, General Manager 50-60%
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 20-30%
Brendan Gallagher, EVP Connected Health Innovation 40-50%
Kate Edmonds, SVP, Group Account Director 20-30%
What percentage of your Competitive Reviews/RFPs involve a credentials presentation that is separate from a final strategy/execution presentation (vs. one combined credentials/final presentation session)?
Tanya Shepley SVP, General Manager 50%
Alex Tamayo SVP Media 50%
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 25%
Brendan Gallagher, EVP Connected Health Innovation 75%
Kate Edmonds, SVP, Group Account Director 25%
How often do you submit a strategy/execution recommendation with no in-person presentation?
Tanya Shepley SVP, General Manager 75%
Alex Tamayo SVP Media 25%
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 25%
Brendan Gallagher, EVP Connected Health Innovation 25%
Kate Edmonds, SVP, Group Account Director 25%
What are the total revenues for your office (substitute & indicate billings if this is the only available number):
Alex Tamayo SVP Media NA
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency $20 million
Brendan Gallagher, EVP Connected Health Innovation 80m
Kate Edmonds, SVP, Group Account Director 80 MM
How aligned would you say your management / new business team is as it relates to new business approach?
Alex Tamayo SVP Media It's decided new for each pitch
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency Mostly aligned. Area that takes the longest time to align on are the winning pitch strategy and the creative brief to drive conceptual development.
Brendan Gallagher, EVP Connected Health Innovation fairly aligned
Kate Edmonds, SVP, Group Account Director Completely
Of those, what percentage do you expect to win?
Alex Tamayo SVP Media 30-40%
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency 20-30%
Brendan Gallagher, EVP Connected Health Innovation 40-50%
Kate Edmonds, SVP, Group Account Director 50-60%
On the smaller half of your Competitive Reviews/RFPs, how much do you typically spend on each (out of pocket on average)?
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency $5,000-$10,000
Brendan Gallagher, EVP Connected Health Innovation $20,000-$30,000
Kate Edmonds, SVP, Group Account Director $20,000-$30,000
On the larger half of your Competitive Reviews/RFPs, how much did you typically spend on each (out of pocket on average)?
Mark Nolan, Executive Creative Director, Evolvr, A Publicis Lifebrands Agency $20,000-$30,000
Brendan Gallagher, EVP Connected Health Innovation $150,000-$200,000
Kate Edmonds, SVP, Group Account Director $20,000-$30,000