Management Lead Discovery Questionnaire

Which office/market are you located in?
Tan Kien Eng. CEO Leo Burnett Malaysia
Lukasz Roszczyc CEO PublicisOne Vietnam
Raymond Arrastia, CEO - Publicis One Philippines
songkan sethesompobe - CEO Leo Burnett Thailand
What is the total number of employees at your office and nationally? How has this changed over the last 2 years?
Tan Kien Eng. CEO 266 people from 250 people
Lukasz Roszczyc CEO PublicisOne Vietnam 260 / 88% Vietnamese / 12% international
Raymond Arrastia, CEO - Publicis One Philippines 700+ More employees capable of delivering integrated service
songkan sethesompobe - CEO 150 most of them are Thais. The number of employee did not change significantly during the last 2 years
What are the total revenues for your office (substitute & indicate billings if this is the only available number):
Tan Kien Eng. CEO RM49mil
Lukasz Roszczyc CEO PublicisOne Vietnam 8 mln E
Raymond Arrastia, CEO - Publicis One Philippines Note: Publicis One introduced in 2016
songkan sethesompobe - CEO $ 8 Million
List your clients for the past 2 years (grouped by industry category, indicate past/current client). Cut and paste from another document if this helps.
Tan Kien Eng. CEO PRESENT CLIENTS Oil & Gas QSR Technology Telco FMCG Financial Services Properties Construction Developers
Lukasz Roszczyc CEO PublicisOne Vietnam Samsung, Nestle, Friesland Campina, Heineken, P&G, Philip Morris, Masan, Vinamilk, BAT, others.
Raymond Arrastia, CEO - Publicis One Philippines Nestle - Food and Beverage - Present URC - Food and Beverage - Present Monde Nissin - Food - Present Century Canning - Food - Present Del Monte - Beverage - Present Coca-Cola - Beverage - Present San Miguel - Food/Beverage/Alcoholic - Present NutriAsia - Condiments - Present Wyeth - Milk - Present Mead Johnson - Milk - Present McDonald's - QSR - Present Jollibee - QSR - Present Globe Telecom - Telecom - Present United Laboratories - Pharma - Present Pfizer - Pharma - Present Sanofi Syntelabo - Pharma - Present Splash - Personal Care - Present Shell - Petroleum - Past Emperador Distilers - Alcoholic Drinks - Present Heineken Alcoholic Drinks - Present
songkan sethesompobe - CEO Finance / Banking / Insurance: SCB, TMB, Umay, TQM Broker, Thai Life Insurance, Bangkok Life Telco / Technology: DTAC, Samsung Mobile Retail: Tesco, The Pizza Company, Watson, Central Online Beverage: Singha Beer, Oishi Green Tea, 100 Plus, Ovaltine Car: Chevrolet / MG / Volvo Travel / Tourism: Tourism Authority of Thailand Food: CPF, Thai Union Food Household: Vixol, Downy Beauty & Personal Care: SKII, Pantene, Olay, Oral B Property: Max Future, Property Perfect
Bullet point the services you offer your clients:
Tan Kien Eng. CEO : Brand Consulting : Creative Advertising : Public Relations & CSR : Social : Shopper & Retail Marketing : Digital Web Film Content and Production : CRM : Events & Activation : Digital Solutions - Mobile, Programatic.
Lukasz Roszczyc CEO PublicisOne Vietnam Strategic Branding, Creative, Media, Performance Marketing, PR, Activation, Social, Web/Mobile/dot.com Services, CRM, Production
Raymond Arrastia, CEO - Publicis One Philippines Brand Consultancy Advertising Digital CRM Activation Shopper
songkan sethesompobe - CEO Holistic Communication including brand consultancy, creative, CRM, digital and PR
What percent of new revenue comes from the following sources:
Tan Kien Eng. CEO 0 - 5%
Lukasz Roszczyc CEO PublicisOne Vietnam 41-50%
Raymond Arrastia, CEO - Publicis One Philippines 6-10%
songkan sethesompobe - CEO 51-60%
Expanding on your answer above, how has most new business come in?
Tan Kien Eng. CEO Invitation from prospective clients as Leo Burnett ranked high on the agency demand list.
Lukasz Roszczyc CEO PublicisOne Vietnam Mostly driven by expanding services with the current Clients
Raymond Arrastia, CEO - Publicis One Philippines Organic growth as a result of expanded services offered and utilized by existing clients.
songkan sethesompobe - CEO Most new business come from pitches. The invitations for the pitch is usually comes from the success of our works done for clients.
Have you done any outbound business development over the last 2 years? If so, please explain.
Tan Kien Eng. CEO Leo Burnett have a strong reputation in Malaysia. This was created through the high profile work over the last 18 years till today. We contribute to creative and media related POVs in business and marketing sections of publications. Business enquiries has kept us busy. We've produced a magazine for outbound lead generation and we also use the magazine to strengthen our position with our existing clients to cross-sell our other services.
Lukasz Roszczyc CEO PublicisOne Vietnam There ware number of M&A happening in the market, we were approaching pro-actively new management teams allocated for those M&A. We run seminars with European Chamber of commerce. We have conduced Cannes Predictions, inviting prospects.
Raymond Arrastia, CEO - Publicis One Philippines Yes for Design and Social Media.
songkan sethesompobe - CEO Very Few.
Do you use any CRM, marketing or project management software for any of your new business activities?
Tan Kien Eng. CEO Not at this point. We are open if there's a group wide tool available for use.
Lukasz Roszczyc CEO PublicisOne Vietnam Nope.
Raymond Arrastia, CEO - Publicis One Philippines None.
songkan sethesompobe - CEO None
How many people are regularly involved in your new business competitive reviews/RFPs? (also list names/titles)
Tan Kien Eng. CEO
Lukasz Roszczyc CEO PublicisOne Vietnam
Raymond Arrastia, CEO - Publicis One Philippines
songkan sethesompobe - CEO
How aligned would you say your management / new business team is as it relates to a new business approach?
Tan Kien Eng. CEO The core team are mostly aligned. There are still gaps in raising the benchmark. The insatiable spirit of winning can be better spread across the pitch team. As all of us have our own everyday responsibilities, sometimes the approached if not watched can be compromised.
Lukasz Roszczyc CEO PublicisOne Vietnam Usually there is a one leaders within the Pitch team, who leads and aligns with the team.
Raymond Arrastia, CEO - Publicis One Philippines ---
songkan sethesompobe - CEO The team is very well aligned
How many Competitive Reviews/RFPs will you enter this year?
Tan Kien Eng. CEO 8-10
Lukasz Roszczyc CEO PublicisOne Vietnam 11-15
Raymond Arrastia, CEO - Publicis One Philippines 8-10
songkan sethesompobe - CEO 4
Of those, what percentage do you expect to win?
Tan Kien Eng. CEO 70-80%
Lukasz Roszczyc CEO PublicisOne Vietnam 40-50%
Raymond Arrastia, CEO - Publicis One Philippines 60-70%
songkan sethesompobe - CEO 80-90%
How many Competitive Reviews/RFPs did you enter last year?
Tan Kien Eng. CEO 11-15
Lukasz Roszczyc CEO PublicisOne Vietnam 16-20
Raymond Arrastia, CEO - Publicis One Philippines 8-10
songkan sethesompobe - CEO 11-15
Of those, what percentage did you win?
Tan Kien Eng. CEO 60-70%
Lukasz Roszczyc CEO PublicisOne Vietnam 40-50%
Raymond Arrastia, CEO - Publicis One Philippines 40-50%
songkan sethesompobe - CEO 60-70%
What percentage of your Competitive Reviews/RFPs involve a credentials presentation that is separate from a final strategy/execution presentation (vs. one combined credentials/final presentation session)?
Tan Kien Eng. CEO 25%
Raymond Arrastia, CEO - Publicis One Philippines 75%
songkan sethesompobe - CEO 25%
How often do you submit a strategy/execution recommendation with no in-person presentation?
Tan Kien Eng. CEO 25%
Raymond Arrastia, CEO - Publicis One Philippines 25%
songkan sethesompobe - CEO 25%
On the smaller half of your Competitive Reviews/RFPs, how much do you typically spend on each (out of pocket on average)?
Tan Kien Eng. CEO $5,000-$10,000
Lukasz Roszczyc CEO PublicisOne Vietnam $1,000-$5,000
Raymond Arrastia, CEO - Publicis One Philippines $1,000-$5,000
songkan sethesompobe - CEO $1,000-$5,000
On the larger half of your Competitive Reviews/RFPs, how much did you typically spend on each (out of pocket on average)?
Tan Kien Eng. CEO $20,000-$30,000
Lukasz Roszczyc CEO PublicisOne Vietnam $1,000-$5,000
Raymond Arrastia, CEO - Publicis One Philippines $1,000-$5,000
songkan sethesompobe - CEO $5,000-$10,000